Welcome to Customer Service

Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for complete information.

Sales Tax

Theory charges sales tax based on the delivery address of the order and where applicable, to the shipping charges.

States where Theory collects sales tax: CA, CO, CT, FL, GA, IL, MD, MA, NV, NJ, NY, PA, TX, VA, VT and WA.

The customer may have a sales tax obligation in states where Theory does not charge sales tax.

The terms contained herein are subject to change.